🍣musubi app
Use the musubi app to turn photos and short videos into 3D memories, organize them into albums, and transfer them to a connected 7-inch musubi frame.
The musubi app is currently in closed beta. Want to get access? Sign up here!
The musubi app is for creating 3D memories for a Looking Glass musubi. You can import photos and videos, let the app process them into musubi-ready media, organize the results into albums, and transfer them to a connected musubi device over USB.
This guide walks through the basic workflow:
Import source photos and videos
Let the musubi app convert them locally into holographic media
Edit the resulting memories
Organize memories into albums
Transfer albums or individual memories to a connected musubi display
Review and manage media already on the connected display


What you'll need
The musubi desktop app
Photos or videos to import
A 7-inch musubi frame
The included USB-C cable for data transfer
Supported source media:
Images
JPG/JPEG, PNG, WEBP, HEIC, HEIF
Videos
MP4, WEBM, MOV
The musubi frame uses USB-C for power and data. It does not have HDMI input and can't be used as a secondary monitor.

Using the musubi app
The musubi app is built to import, convert, and edit your media so you can transfer it to a connected musubi device. To do so:
Launch the musubi app
Select the "Import" button
Select one or more photos or videos and import them
The app will use local AI models to convert your media into a hologram. This may take a moment, depending on your computer's processing power.

If you import a video longer than 30 seconds, the app asks you to trim it before import. Choose the part you want to keep, then continue.

Keep the app open while files are processing. Completed items appear in All Media and can be opened, edited, added to albums, or transferred.
Once the media has been processed, there will be options to edit the content. There are two different processes to do this - one for photos and one for videos.
Editing photos
Editing photos will adjust how the content appears in your musubi display once transferred.
The edit window includes two preview modes:
Simulated HLD shows the photo with a visual reference for how it will look in the musubi display
Canvas shows the processed media on a blank canvas
You can edit the content to adjust its appearance. The edit controls include:
Background: choose On, Off, or Partial to show the photo background to varying degrees
Duration: how long the photo will appear in the musubi playlist
Scale: change the size of the photo
X Position and Y Position: adjust the position of the photo
Rotate 90 degrees: rotate the content
Once you're adjusted the photo, select Save to save the changes.
Editing videos
Videos work very differently from photos. We add spatial data to the video and then allow you to select a moment during the video to become a Magic Moment. This Magic Moment becomes a freeze-frame of the video with a holographic effect that can be edited like a photo.
The edit screen for videos has:
Simulated HLD shows the video with a visual reference for how it will look in the musubi display
Canvas shows the processed media on a blank canvas
There are also edit controls. These control both the video itself and the Magic Moment, depending on the option:
Magic Moment Background: choose On, Off, or Partial to show the background to varying degrees during the Magic Moment
Magic Moment Duration: determines how long the Magic Moment will display for
Scale: change the size of the video
X Position and Y Position: adjust the position of the video
Rotate 90 degrees: rotate the video
You can also manage the video playback timeline and, at a moment you feel is ideal, set the Magic Moment. This can be removed and regenerated if you want to change it.


Organize albums
Use albums to group media before transfer.
In My Albums, choose Create Album
Give the album a name and, optionally, a description
Open the album
Use Add Photos to choose media from All Media or import new media directly into the album flow

Removing an item from an album does not delete it from your local library. Deleting an item permanently removes it from storage and from any albums that include it, so use delete only when you no longer need the memory.

Transfer to a connected musubi
Connect the musubi frame to your computer with a USB-C cable and make sure it is powered on.
If the musubi app does not detect a device, it shows a no-device message and asks you to connect and power on the frame. Once the frame is detected, the app shows it as a connected a musubi display.
To transfer from the main page view:
Choose the transfer control
Select Transfer Album or Transfer Photos
Pick one album or select individual media items
Choose Transfer
Wait for the transfer progress to finish
When completed, disconnect your musubi device and your new content will play

To transfer from inside an album, choose the transfer control from that album. In All Media, selected items transfer if selection mode is active; otherwise the current media set transfers.
Do not unplug the musubi while transfer progress is still running. Wait for the app to finish copying media to the connected frame.

Manage media on your musubi display
When a musubi frame is connected, a musubi shows a Musubi Display card in the Albums view. Open it to review the media currently on the connected frame.
In the Musubi Display view, you can:
See the media stored on the connected display
Delete items from the display without changing your local albums
Open editable items when musubi can match the display item to local metadata
Re-encode editable items so the display copy matches your latest local edit
Some items may be device-only. Device-only items can be viewed or deleted from the connected display, but they may not be editable from local settings because the app cannot match them to the editable local project data on your computer. This is common for the demo content.

Troubleshooting
The app does not detect the frame
Confirm that the 7-inch musubi frame is powered on and connected with the included USB-C cable. If it still does not appear, unplug the frame, reconnect it, and wait for your operating system to mount the device before trying the transfer again.
The frame does not act like a monitor
That is expected. The musubi frame has USB-C power/data only and no HDMI. It is not used as a secondary display. Transfer media from the app, then review it on the frame.
Transfer is disabled
Make sure at least one completed item or album is available to transfer. If media is still processing, wait for it to finish. If no device is connected, the app waits for the USB connection before enabling transfer.
A display item is stale
If a display item was edited locally after it was transferred, re-encode it from the Musubi Display view in the app. Re-encoding creates a fresh display copy using the current local edit settings and copies it to the connected frame.
An item is not editable from Musubi Display
The display may contain media that does not match the local editable metadata on your computer. You can still view or delete device-only items from the connected display, but to edit them, re-import the original source media into the app.

Support
If you have any feature requests or issues and need support, please contact us at support@lookingglassfactory.com or join our Discord.
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