🛠️musubi setup guide

Unbox, set up, and load your first holographic memories onto musubi.

This guide walks you through unboxing musubi, attaching the display stand, playing the preloaded demo content, using the playback controls, and loading your own photos and videos with the musubi app.

Read and keep the supplied safety instructions before using musubi. Use only the supplied power adapter. Do not crush, cut, burn, or attempt to replace the internal battery, and keep the device away from extreme heat.

Video setup guide

What you'll need

• The musubi display

• The supplied display stand

• The supplied power adapter

• The supplied USB-C cable

• A supported Mac or Windows computer - see requirements

• A photo or short video to turn into a holographic memory

The package also includes a cleaning cloth and the safety instructions.

The package includes the musubi display, display stand, power adapter, and USB-C cable.

musubi uses USB-C for power and data. It does not have an HDMI input and does not act as a secondary monitor.

Unbox and inspect musubi

1. Open the book-style package.

2. Remove the cleaning cloth and safety instructions. Read the safety instructions before continuing.

3. Lift the inner cover to reveal the setup QR code and accessories.

4. Remove the power adapter, USB-C cable, display stand, and musubi display.

5. Confirm that all parts are present and check them for visible damage.

6. If anything is damaged or missing, stop and contact support before continuing.

Set up the display stand

Parts required

• The musubi display

• The silver screw-in display stand

1. Hold musubi securely with the back facing you.

2. Locate the threaded stand socket beside the USB-C port.

3. Screw the display stand clockwise into the socket until it is secure.

4. Place musubi upright in portrait orientation on a flat, stable surface.

5. Make sure the stand rests securely before releasing the display.

Screw the display stand into the socket beside the USB-C port.

Turn on the demo content

musubi includes preloaded demo content that begins playing after startup.

1. If the battery needs to be charged, connect the supplied USB-C cable between musubi and the supplied power adapter, then connect the adapter to power.

2. Press the rear Power button.

3. Wait for the Looking Glass startup animation to finish.

4. Confirm that the preloaded demo content begins playing.

Use the playback controls

The three circular controls are on the back of musubi. From left to right:

Control	Icon	Purpose
Power	Power symbol	Turns musubi on or off.
Volume	Speaker	Changes the playback volume. The current level briefly appears at the top of the display.
Next	Double arrow	Skips to the next memory.

The rear controls, from left to right, are Power, Volume, and Next.

Connect musubi to a computer

1. Make sure musubi is powered on.

2. Connect one end of the supplied USB-C cable to the TYPE-C port on the back of musubi.

3. Connect the other end directly to a USB-C port on your computer.

4. Wait while musubi shows the USB connection screen and your computer mounts it as a removable drive.

Keep musubi powered on and connected while importing, processing, and transferring content.

Download and install the musubi app

1. Download the musubi app here.

2. Open the installer and follow the on-screen instructions.

3. Launch the musubi app.

See full instructions on how to use the app in the musubi app guide.

Load your first memory

1. In the musubi app, confirm that the Musubi Display card shows Connected.

2. Under All Media, choose Import.

3. Select a photo or video, then choose Open.

4. Keep the app open while it converts the file into a holographic memory.

5. Open the completed memory to preview and edit it.

6. Adjust the background, duration, scale, position, or rotation as needed, then choose Save.

Preview and adjust the processed memory before transferring it.

1. Return to All Media and choose Select.

2. Select the memory you want to load, then choose Transfer. You can also transfer all your media by selecting Transfer with nothing selected.

3. Wait for encoding and copying to finish. Do not disconnect musubi until the app reports Export Complete.

Wait for Export Complete before ejecting or disconnecting musubi.

1. Eject the device/volume MUSUBI7 from your computer.

2. Disconnect the USB-C cable from the musubi display.

3. Wait for musubi to load and play the newly transferred memory.

Do not unplug musubi while the app is encoding or copying content.

The new memory begins playing after musubi is safely disconnected.

Troubleshooting

musubi does not turn on

1. Connect musubi to the supplied power adapter with the supplied USB-C cable.

2. Confirm that the adapter is connected to a working power source.

3. Press the rear Power button and allow the display time to start.

The computer or app does not detect musubi

1. Make sure musubi is powered on.

2. Disconnect and securely reconnect both ends of the supplied USB-C cable.

3. Connect the cable directly to the computer instead of through a hub.

4. Wait for the removable drive to mount, then reopen the musubi app.

The new content does not play

1. Confirm that the app reported Export Complete before you disconnected musubi.

2. Safely eject the musubi drive and disconnect the USB-C cable.

3. Wait for the display to leave the USB connection screen and load the new memory.

No audio is playing

Press the rear Volume button. The current volume level appears briefly at the top of the display; continue pressing until you reach the desired level.

Next steps

• Learn how to import, edit, organize, and transfer more content with the musubi app.

• Organize memories into albums before transferring them to musubi.

• Keep the supplied safety instructions and packaging for future reference.

Support

If you have questions or encounter an issue with musubi, contact us at [e-mail].